Listening and speaking skills

The aim is to see the different communication styles such as reading, writing, listening and speaking as
well as the differences between verbal and non-verbal communication.

Key points

Identify the essential aspects of good communication, including its contribution to effective
teamwork
1. Demonstrate essential aspects of listening and speaking and other forms of communication
2. Explain potential consequences of poor communication at work
3. Effective Introduction
4. Conversational Manner
5. Accurate and Convincing
6. Speech Modulation
7. Effective Conclusion

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Listening and speaking skills

Key points

OUR VISION

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